معلومات التوصيل

Shipping Policy

At [Nassar Hassoun], we are committed to ensuring a seamless and efficient delivery experience for our customers. Please read the following information to understand our shipping policies:

Processing Time

a. Orders are typically processed within 2 business days from the date of purchase. Processing times may vary during peak seasons or due to unforeseen circumstances.

Shipping Methods and Fees

a. We offer various shipping options, including standard, expedited, and express delivery. Shipping fees and delivery times for each option will be displayed during the checkout process.

Shipping Destinations

a. We currently ship to UAE. If your location is not listed, please contact our customer support team for assistance.

Order Tracking

a. Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status and progress of your shipment.

Delivery Times

a. Estimated delivery times vary based on the shipping method selected and the destination. Standard delivery usually takes between 4 business days, while expedited and express options may offer faster delivery times.

Delayed Shipments

a. While we make every effort to ensure timely delivery, delays may occur due to factors beyond our control, such as weather conditions, customs procedures, or carrier issues. We appreciate your understanding in such situations.

Shipping Address

a. Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for undeliverable shipments due to incorrect or incomplete addresses.

Customs and Duties

a. For international orders, customs duties, taxes, and fees may apply upon entry into the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

تواصل معنا

a. If you have any questions or concerns about your order’s delivery, please feel free to contact our customer support team at [info@nassarhassoun.com].

We appreciate your business and strive to provide you with a pleasant shopping experience, from the moment you place your order to the moment your olive oil products arrive at your doorstep.

[Nassar Hassoun]